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ORDERS TAKE 10-14 BUSINESS DAYS

Thank you for reaching out to Duck-It Bucket! Below you can find answers to some common questions.

1. When will my order ship?

        Most bucket orders take 10-14 business days for production before shipping. If you have ordered an apparel item OR a bucket with CUSTOMIZATION, those can take up to 14 business days. All buckets are made to order and created by hand. They do take time to produce, so please be patient. We understand how excited you are to receive your order.

2. Will I receive a tracking number?

         Yes. Once your item ships a tracking number will be provided through Pirate ship. 

 3. My item shows shipped, but tracking has not updated. 

       In some cases USPS can take several days to scan the items in once received. If you chose first class mail this can take up to 2 weeks to arrive. 

 We strive to get everyone’s orders done and out to them as quickly as possible and appreciate your patience! We are a small business not a warehouses creating your orders with the utmost care by hand. We thank you so much for your business! 

CONTACT DISCLAIMER

*PLEASE INCLUDE YOUR ORDER NUMBER WHEN SENDING AN EMAIL

*EMAILS IN REFERNCE TO TRACKING OR SHIPPING INFORMATION WILL NOT BE ANSWERED UNTIL 10 BUSINESS DAYS HAVE PASSED

*CANCELATION REQUESTS MUST BE MADE WITHIN 72 HOURS OF PLACING YOUR ORDER